Applies to: Event Management for Office 365/SharePoint online
This article describes how to configure a user account and use this account/mailbox to send and handle emails using the Event Management app.
In the Event Management app you first have to configure the ‘E-Mail settings’. If you choose the 3rd option – Send invitations, handle status replies, check availability and book resources, you have to authorize a user account.
Before you can do this, you have to create the user account.
Create a user account
Please note that during the trial you can also use your own account. In production, please use a designated user account.
Open the Office 365 Admin Portal – https://portal.office.com, open Active users and click on ‘Add a user’.
Now you can enter the email address of this user account and click on ‘Authorize’ in the app settings.
You now have to enter the accounts password and consent that the account gets access to Office 365 resources.
If the consent is successful, you can continue configuring the app and use the user account to send and receive emails.
Possible issue: Need admin approval
If you receive the following message instead of the consent page, use one of the options below to continue. If the authorization completed successfully, this is not necessary, and you can skip this section and continue configuring the app.
You see this message, because users are not allowed to consent to apps accessing company data on their behalf. This is an option that administrators can configure in Azure Active Directory (Azure Active Directory/Enterprise applications/User Settings).
If this option is set to no, then administrators must consent to these applications before users can use them.
How to solve this?
- Option 1: Temporarily allow users to consent apps (recommended)
- Option 2: Consent on behalf of your organization as an administrator
- Option 3: Enable admin consent requests
Option 1: Temporarily allow users to consent apps (recommended)
Use the Azure Active Directory Admin Center to allow users to register applications.
- Log in to the Azure Active Directory admin center.
- Click on Enterprise Applications
- Go to User settings and under Enterprise applications select Yes.
- Click on Save.
It can take a few minutes to fully apply the changes. Wait a few minutes, go back to the app settings, click on Authorize and enter the account’s credentials.
That’s it. You can now continue configuring the app and use the user account to send and receive emails.
Don’t forget to change the Enterprise applications option back to No in the Azure Active Directory admin center, if you want to prevent users from consenting other apps in the future.
Option 2: Consent on behalf of your organization as an administrator
On the consent screen, click on Have an admin account? Sign in with that user
Select Consent on behalf of your organization and click on Accept.
Go back to the app settings, click on Authorize and enter the account’s credentials.
That’s it. You can now continue configuring the app and use the user account to send and receive emails.
Option 3: Enable admin consent requests
You can configure the admin consent workflow in the Azure Active Directory Admin Center as discussed in this Microsoft article. The admin consent workflow gives administrators a secure way to grant access to applications if user consent is disabled. When a user tries to access an application but is unable to provide consent, they can send a request for admin approval.
After the admin consent workflow is enabled, the user account can request admin approval for the application they’re unauthorized to consent to directly.
The administrator can now review the admin consent requests and approve it. Note that this will grant admin consent to the application.
Once the request is approved, go back to the app settings, click on Authorize and enter the account’s credentials.
That’s it. You can now continue with the app settings and use the user account to send and receive emails.
